Software support

Hypertherm software products are backed by best-in-class technical support provided by the most knowledgeable professionals in the business. Our technical team has decades of experience in nesting and process optimization software, plus many years applications experience working in various cutting industries.

CAD/CAM software support

BS_ProNest2019_BoxContents_170x188.pngProNest – Rotary Tube Pro – Design2Fab

Knowledge Base

For users of ProNest®, Rotary Tube Pro™, and Design2Fab®, the Knowledge Base provides access to downloads, articles, videos, training, and more. Log in or sign up today.

Manage subscriptions

If you have signed up for a subscription software license, you can manage your account below.

Manage account

Maintenance plans

For perpetual software licenses, maintenance plans provide continued access to support, training, updates, and more.

Learn more

License activation support

Find out the status of your prior version software and whether it is still eligible for reactivation or moving a license.

Prior version support


Phoenix software updates



Is your CNC software up-to-date? Hypertherm’s proprietary Phoenix® software is the core operational interface to its CNCs. Make sure you have the most recent version for your system. 

Robotic software support

Robotic software


Need the latest Robotmaster® version, a robot setup, post processor customization or some more advanced support?

Knowledge Base login

Technical support

Give us a call or email us. A Hypertherm Specialist will help you with your software questions.