Our promise to every customer
At Hypertherm, we want to ensure that our customers experience the very best from our products and services and that you achieve cutting outcomes that meet your business needs. We are committed to having you at the center of everything we do so that we can better serve you before, during, and after the sale.
These promises help us give shape to your vision through our solutions, relationships, and a variety of in-person, online, and remote support and learning resources.
We will draw on over 50 years of experience to help you choose the best cutting solution to support your business needs.
We will make sure our product lines are available in your market thanks to a worldwide network of authorized partners.
We will provide you with top-quality training resources that help you protect your investment, maximize performance, and optimize productivity.
We will ensure you can quickly and easily access our industry-leading technical support, service, and information.
We will remain focused on delivering a superior customer experience as a 100% Associate-owned company.