Where to service and repair

Our goal is to help our customers be as profitable and productive as possible. We know you count on your Hypertherm products to perform as expected whenever you need them. So if a problem or question comes up, one of our knowledgeable and experienced service associates will be there for you – fast.

  • If you have existing Hypertherm equipment needing technical service or troubleshooting support, please visit our contact us page.

    Looking for an authorized Hypertherm handheld cutting systems repair or service center?

    Use our locator

  • For self-help information on waterjet products go to assist.hypertherm.com.

  • For CAD/CAM software inquiries, click here for support.

  • For all other inquiries, please visit our contact us page.


Call us

  • Customer service

    (800) 737-2978

  • Technical service

    (800) 643-9878
    +01 (800) 668-0359 (CAM – Mexico)

  • Return materials

    (866) 643-7711

  • USA & Canada main office

    (603) 643-3441
    (603) 643-5352 (fax)
    (800) 643-0030 (toll free)

  • Mexico office

    +52 (55) 5681 8109

  • CAD/CAM software office

    (716) 434-3755