Where to service and repair
Our goal is to help our customers be as profitable and productive as possible. We know you count on your Hypertherm products to perform as expected whenever you need them. So if a problem or question comes up, one of our knowledgeable and experienced service associates will be there for you – fast.
- If you have existing Hypertherm equipment needing technical service or troubleshooting support, please visit our contact us page.
For Freedom 38 PPA™
For service on components other than the engine, contact Hypertherm Technical Service. You will need the serial number from the data plate on the front of the unit.
For service on your Deutz engine, find your nearest Deutz engine repair center. You will need the engine serial number and genset model and serial number found on the top of the engine.
Deutz Service Department: 1-770-564-7132
Emergency only, toll free: 1-800-241-9886
- For self-help information on waterjet products go to assist.hypertherm.com.
- For CAD/CAM software inquiries, click here for support.
- For all other inquiries, please visit our contact us page.
+01 (800) 668-0359 (CAM – Mexico)
USA & Canada main office
(603) 643-5352 (fax)
(800) 643-0030 (toll free)
+52 (55) 5681 8109
CAD/CAM software office