Customer support

Customer support

Every Hypertherm product comes with our comprehensive support program – your assurance of a lifetime of peak performance.

As a valued Hypertherm customer, you receive an all-access pass to everything you need to maximize the life of your cutting system and keep it cutting at its best: consumables, service parts, preventive maintenance, technical information, training, and upgrades.

Where to service

Get technical service and troubleshooting support for your Hypertherm equipment.

 

Document library search

Search our library for service information, manuals, product brochures, videos, and more.

Not sure what to search for?

Visit the documents library for more filtering options.

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Support by product

  • Abrasive Regulator II
  • Abrasive waterjet pots
  • ArcGlide torch height control
  • ArcWriter plasma marking system
  • Design2Fab 6
  • DiaLine cutting head
  • Echion 15/30/50 waterjet pumps
  • EcoSift abrasive recycling system
  • EDGE Connect CNC system
  • Freedom 38 PPA engine-driven plasma system
  • HT40/HT40c plasma systems
  • HyPerformance HPR130XD
  • HyPerformance HPR260XD
  • HyPerformance HPR400XD
  • HyPerformance HPR800XD
  • HyPrecision 100D/150D waterjet pumps (D series)
  • HyPrecision 15/30/50 waterjet pumps (basic series)
  • HyPrecision 50S/60S/75S waterjet pumps (S series)
  • HyPrecision Predictive P-15/P-30/P-50 waterjet pumps
  • HyPrecision Predictive waterjet pumps (S series)
  • HySpeed plasma HSD130
  • MAX20 plasma system
  • MAX40 plasma system
  • MAX42 plasma system
  • MAX43 plasma system
  • MAX70 plasma system
  • MAXPRO200 plasma system
  • Powermax1000 plasma system
  • Powermax105 plasma system
  • Powermax1100 plasma system
  • Powermax125 plasma system
  • Powermax1250 plasma system
  • Powermax1650 plasma system
  • Powermax190c plasma system
  • Powermax30 AIR plasma system
  • Powermax30 plasma system
  • Powermax30 XP plasma system
  • Powermax350 plasma system
  • Powermax380 plasma system
  • Powermax45 plasma system
  • Powermax45 XP plasma system
  • Powermax600 plasma system
  • Powermax65 plasma system
  • Powermax800 plasma system
  • Powermax85 plasma system
  • Powermax900 plasma system
  • ProNest 2019 LTS
  • ProNest 2021
  • ProNest 2021 LT
  • Robotmaster CAD/CAM Robotic Software
  • Rotary Tube Pro 3
  • Sensor PHC
  • Sensor torch height control
  • Software utilities for NC file management
  • Water treatment - reverse osmosis system
  • XD technology upgrade kit
  • XPR170 plasma cutting system
  • XPR300 plasma cutting system
  • LH1575
  • LH2100
  • HD2070
  • HD3070
  • HD4070
  • Hyperformance HPR130
  • Hyperformance HPR260
  • HySpeed HT2000
  • HT4000
  • HT4001
  • HT4100
  • HySpeed HT2000 LHF
  • HySpeed HT4400
  • MAX100
  • MAX100D
  • MAX200
  • MAX200 RHF
  • MAX40CS
  • MAX41
  • MAX80
  • MAX81
  • PAC110
  • PAC120
  • PAC120T
  • PAC180
  • PAC500
  • PAC611
  • PowermaxEDGE
  • Command THC
  • D80 II
  • D80 Plus
  • EDGE Pro
  • EDGE Pro Ti
  • EdgeTi
  • Mariner
  • MicroEdge
  • MicroEdge Pro
  • OmniCom I
  • OmniCom II
  • OmniCom III
  • PowerDredge
  • PowermaxEDGE
  • Sensor OHC
  • Voyager III
  • Water Chiller

Find information about preventive maintenance, upgrades, and technical documentation including operator manuals and repair manuals.

Powermax consumable education

Short video tutorials to learn why and when you should replace your Powermax® consumables.

Read more
 

Getting the most from your products

We are ready to give you the support you need and to show you how to get the most from your Hypertherm products.

Learn more

Remote support

Hypertherm is proud to offer a variety of online and remote support and learning resources, including:

Product registration

Register your product to receive warranty and technical support, product updates and more.

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