Hypertherm, Inc. (“Hypertherm”) respects your online privacy, and the privacy of all visitors to its web site,www.hypertherm.com (this “Site”). The information we gather about you through this Site is intended to help us better serve you now and in the future. The goal is to provide you with a personalized Hypertherm Xnet experience. For example, we use this information only to answer your requests for information, to send information about our products or other information pursuant to your requests, to send you updates to this Site, to process and fulfill product orders, to improve and administer this Site, and/or to better understand your needs. It is our policy only to collect personally identifiable information, such as names, addresses, telephone/fax numbers or e-mail addresses, when such information is voluntarily submitted by our visitors. As our services grow we intend to further use the information we gather to provide visitors to this Site with a more personalized experience.
This Site is not intended or designed to attract children under the age of 18. We do not collect personally identifiable data from any person we know to be under the age of 18. Use of this Site is subject to the Terms and Conditions of Use.
Hypertherm reserves the right, at our discretion, to change, modify, add or remove portions of this Online Privacy Policy (this “Policy”) at any time. If we change this Policy, we will post those changes on the homepage of this Site so that you may become aware of what information we may collect, how we may use it and under what circumstances we may disclose it. You should visit this page from time to time to review the then-current policy. If at any point we decide to use your personally identifiable information in a manner different from that stated in this Policy, we will notify you via email. By visiting this Site, you are accepting the practices described in this Policy. Hypertherm is also referred to herein as “we”, “us”, and “our”.
Consent
By providing any personal or other information to this Site (including personally identifiable information, and the IP address, url, web page, web browser and operating system information and data provided by you when accessing the Site), you fully understand and expressly and without reservation consent to the transfer of such information to, and the collection, processing and use of such personal information (as described in this Policy) in, the United States and other countries or territories.
General Collection and Use of Information
Hypertherm. has made this Policy available to you as a reminder that specific data is collected about you each time you visit this Site. We use this information to analyze trends, administer and/or improve this Site, diagnose problems with our server or with our service provider’s server, improve your experience on this Site, track user's movement, and gather broad demographic information for aggregate use.
The following information about you is routinely collected: domain name, IP address, information regarding what pages are accessed, the time of your visit, the web browser you are using, your operating system, information volunteered by you, such as survey information, email address, or site registrations, and your preferred means of communication. IP addresses are not linked to personally identifiable information.
Use of Cookies
“Cookies” are pieces of information that are placed on an individual's computer hard drive to enable the individual to more easily communicate and interact with the Site. These cookies may be used to customize your experience on this Site. The Site may also use cookies to record how many times a user has visited our Site and what pages the user has accessed. You may, however, disallow receiving cookies at any time through your web browser. Use of a cookie is in no way linked to any personally identifiable information while on this Site, and it is not our intention to use cookies to retrieve information that is unrelated to this Site or your interaction with the Site.
Use of Web Beacons
“Web beacons” or clear .gifs are small pieces of code placed on a web page to monitor the behavior and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page. We may use web beacons on this site from time to time for this and other purposes.
Network Traffic Logs
In the course of ensuring network security and consistent service for all users, we employ software programs to do such things as monitor network traffic, identify unauthorized access or access to nonpublic information, detect computer viruses and other software that might damage our computers or the network, and monitor and tune the performance of our network. In the course of such monitoring, these programs may detect such information as e-mail headers, addresses from network packets, and other information. Information from these activities is used only for the purpose of maintaining the security and performance of our networks and computer systems.
Surveys
From time-to-time our site requests information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information. Survey information will be used for purposes of monitoring or improving user experience on our site.
Disclosure of Collected Information
Hypertherm is the sole owner of the information collected on this Site. We may, however, share aggregated demographic information with our business partners. This is not linked to any personal information that can identify any individual person. When we partner with another company to provide specific services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are allowed to use the information supplied by Hypertherm only for the purpose of providing those contracted services.
Data Security
Hypertherm, Inc. is committed to taking reasonable steps to protect the personally identifiable information that you provide to us. We take significant precautions to protect the information privacy of our customers and visitors. However, due to the open communication nature of the Internet, we cannot guarantee that communications between you and us, and us and you, will be free from unauthorized access by third parties.
Data Quality and Access
The accuracy of your personally identifiable information is important to Hypertherm. Hypertherm will provide you with access to your Site profile for the purpose of verifying and correcting your profile records. This can be done by e-mailing our Customer Support Team at Xnet@hypertherm.com.
Opt-Out
You may choose to have your name taken off our e-mail/mailing list by: (1) sending an e-mail with the subject line “Unsubscribe” to our Customer Support Team at Xnet@hypertherm.com; or (2) following instructions as provided in any e-mail message from us.
Links
Links from this Site may take you to sites not under our control and not covered by this Privacy Policy. We advise you to check the applicable privacy practices and policies of those sites yourself.
We make no representation or warranty with respect to, and we expressly disclaim all responsibility and liability for, such sites, the content therein, and the use that such sites may make of any information which you may provide to them.
Law Enforcement
We, our affiliates and/or our respective vendors and services providers may make information concerning users of the Site available to law enforcement personnel and agencies when required by law, or when we reasonably believe it is necessary or appropriate to protect the rights and interests of an individual or entity, including Hypertherm and its parents, subsidiaries and affiliates, and their respective shareholders, owners, directors, officers, employees, agents and contractors.
Feedback
We welcome your questions or comments about this Policy. You can contact our Customer Support Team at Xnet@hypertherm.com . You may also contact us via regular mail at:
Hypertherm, Inc.
Etna Road, P.O. Box 5010
Hanover, NH 03755
USA
603-643-3441
