Remote Help is an internet based tool that allows
the table manufacturer (and Hypertherm,
if needed) to be virtually in your factory
within minutes. CNC, plasma system
and cutting table diagnosis and repair
can often be accomplished without an
on-site visit. This means that cutting
tables can be up and running quickly
and without costly travel and wait time.
Remote Help features include:
Fast and secure connectivity
Safe remote access to the CNC to view and
modify setups
Secure and rapid transfer of files
Up to 15 parties can join the same session
Ability to conduct HyPerformance® Plasma
diagnostics remotely
Useful for technical training
Free access for all parties
