Voice of the Customer

Customer and Technical Service Associates at Hypertherm

The Voice of the Customer Program provides a direct way for Hypertherm customers to tell us how we’re doing. It also enables us to quickly evaluate concerns and marshal the resources necessary to rectify them. The program offers an outlet for upset customers, as well as those who wish to compliment us.

If you have an issue related to Hypertherm's products or services, we want to hear from you. Why? Because we strive to improve. Being the best is more than a motto at Hypertherm, it is part of our culture.

The Voice of the Customer Program has been an important communication channel at Hypertherm for more than 15 years, bridging the gap between our customers and our product and service teams. Hypertherm is driven to be #1 in the plasma industry, and the only way to accomplish that is to be #1 in the eyes of our customers.

* = Required Fields

* Name:

Company:

City:

State:

Province:

* Country:

Other:

Telephone:

Fax:

* Email:

Fill out if applicable

* Hypertherm product:

Part no.:

Serial no.:

or Date code:

Description of existing concern or desired improvement

Would you like a Hypertherm Associate to respond to your comments?

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General Questions	Web related questions
info@hypertherm.com	webmaster@hypertherm.com

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Voice of the Customer

General Questions

Web related questions